®Microcall Telemanagement software interfaces with any VoIP / phone system and provides unlimited call reporting to be used for Call Accounting, Toll Fraud Detection, Gateway / Traffic Utilization, Equipment Inventory, Employee Productivity, Cost Reduction and much more. Microcall’s robust Report Generator easily interfaces with all versions of Avaya, Cisco, Nortel, Mitel and more!
Features 
Uses
Technical
Call Accounting
Toll Fraud Detection
Equipment Inventory
Automated Operation
Browser Reports
Archiving / Historical
Active Directory / Imports
Web-Based Telephone Directory
Database Plus
SmartSplit
Remote Network Administration
Toll Fraud Detection
Equipment Inventory
Automated Operation
Browser Reports
Archiving / Historical
Active Directory / Imports
Web-Based Telephone Directory
Database Plus
SmartSplit
Remote Network Administration
Reduce Expenses
Employee Productivity
Gateway / Traffic / Trunk Analysis
Cost Allocation
Phone System Efficiency
Toll Fraud Notification
Emergency 911 Alerts
Managerial Reports
Customer Service
Marketing / Advertising Effectiveness
Employee Productivity
Gateway / Traffic / Trunk Analysis
Cost Allocation
Phone System Efficiency
Toll Fraud Notification
Emergency 911 Alerts
Managerial Reports
Customer Service
Marketing / Advertising Effectiveness
Phone System Interface / Collection Methods
System Capacity
Microsoft SQL Backend
Report List
Product Line
Free Microcall Customer Training
System Capacity
Microsoft SQL Backend
Report List
Product Line
Free Microcall Customer Training
©2013 Micro-Tel, Inc.
Microcall offers call reporting for all versions of Avaya, Cisco, Nortel, Mitel and more!