Great things happen when you combine your company’s data with Microcall analytics!
Microcall interfaces with any kind and any number of voice platforms and analyzes your data in real-time, immediately providing active dashboards and unlimited reporting to managers at all levels. Microcall Reports give managers the information needed to make fast, informed business decisions.
To heighten the level of reporting, automate Microcall integration with Active Directory, PeopleSoft, Cisco UCM, Avaya Site Admin., and HR systems, so Reports also contain Employee Names, Location, Departments, Cost Centers, Devices, MAC Address, Shared-Line Assignment, etc., creating more in-depth Microcall reporting.
Everything to Everybody
Microcall’s flexible reporting, comprehensive features, and system automation makes obtaining information so easy that all managers (Telecom Infrastructure, Security, Finance, to Sales & Customer Service), benefit from Microcall. Regardless if you are a single-site organization or have thousands of sites with multiple voice platforms across the globe, Microcall will help your company accelerate business growth, improve efficiencies, manage IT operations, and reduce costs.