Microcall Call Accounting Software®
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Microcall Telemanagement software interfaces with any VoIP / phone system and provides unlimited call reporting to be used for Call Accounting, Toll Fraud Detection, Gateway / Traffic Utilization, Equipment Inventory, Employee Productivity, Cost Reduction and much more. Microcall’s robust Report Generator easily interfaces with all versions of Avaya, Cisco, Nortel, Mitel and more!

Emergency 911 Alerts

VoIP Phones
IP phones allow employees to be located literally anywhere in the world, making it difficult to identify the location of an Emergency 911 caller. Microcall's Emergency 911 Instant Alerts contain caller identifiers (name, extension, address, building, floor, room, etc.) so, emergency crews can locate the 911 caller quickly.

Microcall Instant Alerts
Microcall alerts you instantly of any abnormal activity such as; fraudulent calls, stuck trunks, system status, long or after-hours calls, interruption of data collection (including remote sites), and much more. Alarms can be unique for each site, or apply corporate-wide, and each alarm can alert multiple users / administrators via e-mail, screen or pager!

Real Time Alerts
Features Features
Uses Uses
Technical Technical
Call Accounting
Toll Fraud Detection
Equipment Inventory
Automated Operation
Browser Reports
Archiving / Historical
Active Directory / Imports
Web-Based Telephone Directory
Database Plus
SmartSplit
Remote Network Administration
Reduce Expenses
Employee Productivity
Gateway / Traffic / Trunk Analysis
Cost Allocation
Phone System Efficiency
Toll Fraud Notification
Emergency 911 Alerts
Managerial Reports
Customer Service
Marketing / Advertising Effectiveness
Phone System Interface / Collection Methods
System Capacity
Microsoft SQL Backend
Report List
Product Line
Free Microcall Customer Training

Microcall offers call reporting for all versions of Avaya, Cisco, Nortel, Mitel and more!