Microcall Telemanagement software interfaces with any VoIP / phone system and provides unlimited call reporting to be used for Call Accounting, Toll Fraud Detection, Gateway / Traffic Utilization, Equipment Inventory, Employee Productivity, Cost Reduction and much more. Microcall’s robust Report Generator easily interfaces with all versions of Avaya, Cisco, Nortel, Mitel and more!

The Microcall solution has interfaced with NEC phone systems for the past 30 years, with thousands of NEC solutions interfaced with Microcall globally. Microcall interfaces with all versions of NEC phone systems, regardless of the connectivity options.

For simplified administration, Microcall includes an Active Directory Interface. Microcall is automatically populated and updated by retrieving employee data from your Active Directory database. Simply map the fields from Active Directory to the Microcall Company Directory Database and your Microcall database is always up-to-date. This eliminates the duplication of data entry, saves time and provides for a much more accurate database.