Micro-Tel proudly celebrates 30+ years as the leading provider of telemanagement software solutions.

Micro-Tel’s 30+ year success in the telemanagement industry is certainly remarkable, but even more impressive is our outstanding reputation for providing exceptional technical support and products that exceed customer expectations.

In operation since 1979, Micro-Tel is a pioneer and leader in the telemanagement industry with thousands of customers nationwide. Many of our National Accounts have used Microcall in hundreds of their locations for over 15 years! This is a strong testament to our commitment to developing superior software solutions and our dedication to providing outstanding customer service.

In 1983, Micro-Tel introduced the first fully featured call accounting software - Microcall - that was designed to run on personal computers. Prior to Microcall, businesses used call accounting software that ran on expensive mainframe and mini computers. Microcall provided all the features found in the expensive mainframe systems, at a fraction of the cost. Businesses, large and small, immediately embraced this state-of-the-art solution. Micro-Tel’s competitors abandoned their products and began to develop PC-based products to compete with Microcall. Micro-Tel had emerged as the industry leader!

Over the years, Microcall has evolved into a complete telemanagement software system that includes all features in every solution. With advanced features such as networking integration, browser-based reporting, VoIP tracking, and connectivity to IP-based phone systems, Microcall continues to receive industry recognition with “Product of the Year” and “Reader’s Choice” Awards.

We encourage those who are not familiar with Micro-Tel or our Microcall products to visit industry user’s groups and ask your peers for their opinions. We are confident you will receive exceptional comments on both our customer service and Microcall solutions!