Microcall Call Accounting Software®
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Call Accounting / Cost Allocation

Microcall properly identifies and costs calls using V&H based costing and your own negotiated long distance rates. The most common rate plans for AT&T, MCI and SPRINT are also included. With Microcall, it is simple to import your own negotiated long distance rates or cost calls using fixed costs per minute, trunk group costing, message unit costing, banded costing, fixed costs per call, on / off-net costing and much more.

Equipment Charges
Microcall allows you to keep track of equipment and / or assign equipment charges to users / departments so bills include both the cost of calls AND equipment.

Cellular Charges
Cellular phones are increasingly popular in the business environment and can make up a significant portion of the corporate telecom bill. Microcall easily imports cellular calling information so you can print reports on cellular activity to see who is exceeding allotted minutes, making calls outside of business hours, making personal calls and more.

Calling Card Charges
Calling Card information can be easily imported into Microcall for usage verification and to include these charges in the overall telecom billing.

Department Billing Report

Microcall Enterprise 'Departmental' Billing Report


Cost Allocation

Microcall Enterprise Billing Report

Shared Tenant Billing
Microcall provides separate phone bills for those who share the phone system with other companies. Each company / tenant can be billed separately for their calls, using different long distance rates. Miscellaneous charges like conference room usage, personnel services, etc., can be applied to each tenant.

Account Code / Authorization Codes:
With Microcall, Account Codes or Authorization Codes can be used to track calls made from anywhere in your facility. Regardless of where the call was placed, these calls can be tracked and allocated back to the appropriate person / department.

Various Overhead and Trunk Charges
Microcall allows for a variety of miscellaneous charges to be applied and allocated to the appropriate locations / departments. Examples include salaries, trunk charges, maintenance agreements, lease payments and more.
Features Features
Uses Uses
Technical Technical
Call Accounting
Toll Fraud Detection
Equipment Inventory
Automated Operation
Browser Reports
Archiving / Historical
Active Directory / Imports
Web-Based Telephone Directory
Database Plus
SmartSplit
Remote Network Administration
Reduce Expenses
Employee Productivity
Traffic / Trunk Analysis
Cost Allocation
Phone System Efficiency
Toll Fraud Notification
Emergency 911 Alerts
Managerial Reports
Customer Service
Marketing / Advertising Effectiveness
Phone System Interface / Collection Methods
System Capacity
Microsoft SQL Backend
Report List
Product Line