FEATURES >>

 COLLECTION METHODS >>

 REPORT LIST >>

 INDUSTRY USES >>

 PHONE SYSTEM INTERFACES >>

 LIVE DEMO (CALENDAR) >>

Microcall Enterprise is a global telemanagement solution that retrieves call data from multiple phone systems and consolidates the data into one database for global reporting.

Every department within an organization benefits from Microcall Enterprise reports, from senior managers who need corporate-wide views of telecom expense, middle-managers who rely on employee productivity and in/outbound call reports, to IT Managers, who need to constantly measure phone system traffic efficiency, identify toll fraud / abuse, reconcile long distance phone bills and more.

Microcall Enterprise resides at a host location and captures call data from multiple remote phone systems via IP, remote software or remote IP devices. No additional equipment and/or buffer boxes are required at the remote sites where the phone system outputs call data via IP, eliminating additional expense and maintenance. Microcall Enterprise includes all features needed in a large corporate environment such as Call Accounting, Cost Allocation, Instant Toll Fraud Notification, Online Employee Directory, Report Generator (Unlimited Number of Reports), Automatic Operation, Equipment Inventory as well as Browser-based “drilldown” reports.  Microcall Enterprise interfaces with any phone system that outputs call data including ones that output call data via IP (socket connection, file, SQL database, etc.).