Microcall Telemanagement software interfaces with any VoIP / phone system and provides unlimited call reporting to be used for Call Accounting, Toll Fraud Detection, Gateway / Traffic Utilization, Equipment Inventory, Employee Productivity, Cost Reduction and much more. Microcall’s robust Report Generator easily interfaces with all versions of Avaya, Cisco, Nortel, Mitel and
more!
As the #1 Call Accounting solution sold through Mitel (Inter-Tel) CommSource, Microcall continues to sustain its 18 year dominance in the Mitel distribution channel. As a long-term Channel Partner and with Microcall’s Mitel product certification, Microcall offers a low cost solution with advanced features and leading vendor support.
For simplified administration, Microcall includes an Active Directory Interface. Microcall is automatically populated and updated by retrieving employee data from your Active Directory database. Simply map the fields from Active Directory to the Microcall Company Directory Database and your Microcall database is always up-to-date. This eliminates the duplication of data entry, saves time and provides for a much more accurate database.
Microcall offers call reporting for all versions of Avaya, Cisco, Nortel, Mitel and more!