Microcall Call Accounting Software®
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Microcall Telemanagement software interfaces with any VoIP / phone system and provides unlimited call reporting to be used for Call Accounting, Toll Fraud Detection, Gateway / Traffic Utilization, Equipment Inventory, Employee Productivity, Cost Reduction and much more. Microcall’s robust Report Generator easily interfaces with all versions of Avaya, Cisco, Nortel, Mitel and more!

Mitel / Inter-Tel

Inter-Tel Mitel Compatible

As the #1 Call Accounting solution sold through Mitel (Inter-Tel) CommSource, Microcall continues to sustain its 18 year dominance in the Mitel distribution channel. As a long-term Channel Partner and with Microcall’s Mitel product certification, Microcall offers a low cost solution with advanced features and leading vendor support.

For simplified administration, Microcall includes an Active Directory Interface. Microcall is automatically populated and updated by retrieving employee data from your Active Directory database. Simply map the fields from Active Directory to the Microcall Company Directory Database and your Microcall database is always up-to-date. This eliminates the duplication of data entry, saves time and provides for a much more accurate database.
Features Features
Uses Uses
Technical Technical
Call Accounting
Toll Fraud Detection
Equipment Inventory
Automated Operation
Browser Reports
Archiving / Historical
Active Directory / Imports
Web-Based Telephone Directory
Database Plus
SmartSplit
Remote Network Administration
Reduce Expenses
Employee Productivity
Gateway / Traffic / Trunk Analysis
Cost Allocation
Phone System Efficiency
Toll Fraud Notification
Emergency 911 Alerts
Managerial Reports
Customer Service
Marketing / Advertising Effectiveness
Phone System Interface / Collection Methods
System Capacity
Microsoft SQL Backend
Report List
Product Line
Free Microcall Customer Training

Microcall offers call reporting for all versions of Avaya, Cisco, Nortel, Mitel and more!