With Microcall's Browser Reports, managers access Microcall
reports through their browser (using a Login ID & Password)
and easily drill-down from summary information within the
report to detailed information. For instance, through their
browser, managers can obtain a Microcall report listing all
departments with the 'Most Expensive Calls'. Simply clicking
on one department brings up the call activity for the specific
employees within that department. Specific inbound/outbound
calls for each of those employees can be easily obtained by
clicking the mouse.
Employees only need a Web Browser to perform searches on the
call data, create ad hoc reports, and drilldown from employee
summary to detailed information.
Other features include:
>>
Password Protected Access
(allows managers to print reports for their department
only)
>>
Summary Reporting Provides
Company Overview
>>
Drilldown to Detailed
Information for employee specific information
>>
Graphical Reporting &
Reports
>>
Ad-Hoc Reporting
>>
ODBC compliant database
Note: Microcall will automatically
email reports as well as post reports in HTML to your Web Server. Employee’s simply
view their Microcall reports using their Browser.