Microcall Call Accounting Software®
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Micro-Tel proudly celebrates 30+ years as the leading provider of telemanagement software solutions.

System Capacity

Length of Data Retention:
unlimited (limited by disk space only)

Maximum Number of Stored Calls:
unlimited (limited by disk space only)

Database Size:
1 GB per 350,000 calls

Maximum Account Code Length:
16 digits

Maximum Authorization Code Length:
16 digits

Hierarchal Levels:
Up to 9

Concurrent Users:
99

Database Server:
- Less than 400,000 calls per month - Microsoft SQL Express (included with Microcall)
- More than 400,000 calls per month - Microsoft SQL Server

Virtualization:
Microcall is compatible with most popular VMware applications
Features Features
Uses Uses
Technical Technical
Call Accounting
Toll Fraud Detection
Equipment Inventory
Automated Operation
Browser Reports
Archiving / Historical
Active Directory / Imports
Web-Based Telephone Directory
Database Plus
SmartSplit
Remote Network Administration
Reduce Expenses
Employee Productivity
Traffic / Trunk Analysis
Cost Allocation
Phone System Efficiency
Toll Fraud Notification
Emergency 911 Alerts
Managerial Reports
Customer Service
Marketing / Advertising Effectiveness
Phone System Interface / Collection Methods
System Capacity
Microsoft SQL Backend
Report List
Product Line