®Micro-Tel proudly celebrates 30+ years as the leading provider of telemanagement software solutions.
System Capacity
Length of Data Retention:
unlimited (limited by disk space only)
Maximum Number of Stored Calls:
unlimited (limited by disk space only)
Database Size:
1 GB per 350,000 calls
Maximum Account Code Length:
16 digits
Maximum Authorization Code Length:
16 digits
Hierarchal Levels:
Up to 9
Concurrent Users:
99
Database Server:
- Less than 400,000 calls per month - Microsoft SQL Express (included with Microcall)
- More than 400,000 calls per month - Microsoft SQL Server
Virtualization:
Microcall is compatible with most popular VMware applications
Features 
Uses
Technical
Call Accounting
Toll Fraud Detection
Equipment Inventory
Automated Operation
Browser Reports
Archiving / Historical
Active Directory / Imports
Web-Based Telephone Directory
Database Plus
SmartSplit
Remote Network Administration
Toll Fraud Detection
Equipment Inventory
Automated Operation
Browser Reports
Archiving / Historical
Active Directory / Imports
Web-Based Telephone Directory
Database Plus
SmartSplit
Remote Network Administration
Reduce Expenses
Employee Productivity
Traffic / Trunk Analysis
Cost Allocation
Phone System Efficiency
Toll Fraud Notification
Emergency 911 Alerts
Managerial Reports
Customer Service
Marketing / Advertising Effectiveness
Employee Productivity
Traffic / Trunk Analysis
Cost Allocation
Phone System Efficiency
Toll Fraud Notification
Emergency 911 Alerts
Managerial Reports
Customer Service
Marketing / Advertising Effectiveness
Phone System Interface / Collection Methods
System Capacity
Microsoft SQL Backend
Report List
Product Line
System Capacity
Microsoft SQL Backend
Report List
Product Line
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