What could be easier to use than a system that runs itself? Easily set Microcall on “auto-pilot” to automate a majority of Microcall features including:
- Instant Call Data Collection from all platforms
- Automatic LDAP / Active Directory Integration
- Automatic Emergency 911 Notification with Identification/Location of emergency caller
- Automatic Alerts if loss of connectivity to voice platform
- Automatic Costing of Calls
- Automatic Distribution of reports via email, network printer, screen, Intranet Server, local printer, file
- Automatic Archiving of Old Data for easy historical reporting
- Automatic Real-Time Updates to Online Telephone Directory
- Automatic (Instant) Toll Fraud Notification
- Automatic General Ledger Feeds
- Automatic Imports / Exports
- Automatic Deletion of Old Call Records