Obtaining reports on archived data is just as fast and easy as reporting on calls made minutes ago.
Simply enter a date-range, and Microcall accesses the appropriate archived database(s) so reports and results are obtained instantly.
There is no limit to the amount of call data that can be stored and data can be stored across multiple servers, SAN’s, etc.
Microcall AUTOMATES the process of archiving old call data. Users simply select where the call data is to be stored and the length of time. Data can be stored in multiple databases spread across multiple servers. For rapid reporting, Microcall keeps track of the data in each database and only searches the appropriate database(s) automatically. Microcall makes data storage and retrieval easy!