Regardless of the industry, most businesses have some level of regulatory compliance like; IT Audits, employee matters, customer interaction disputes, contact centers compliance, trading & financial regulations, and historical data for potential litigation, just to name a few.

A few examples include:

  • Customer interaction call searches for internal compliance, customer order verification, stock trades, and Government grant compliance.
  • Specific Phone Number Searches to see who dialed specific phone numbers for litigation investigation and HR employee matters.
  • Excessive Inbound Calls from patients / clients / customers / suppliers.
  • Contact Center Report on calls made to “Do Not Call” compliance lists.
  • Union worker “call-in” reports to document employee absence.
  • Union worker seniority call-out verification.
  • Archived data for regulatory specified period of time.
  • Corporate-wide reporting efforts to prove your organization’s compliance.