Micro-Tel offers the expertise and knowledge gained from over three decades of supporting tens of thousands of Microcall solutions used in small, medium and large organizations. Our focus on providing the highest level of customer service combined with our overwhelming experience makes our support staff the best in the industry!

The purchase of Microcall includes one year of maintenance with phone access to Microcall Help Desk (located at the Micro-Tel corporate offices). At the Microcall Help Desk, customers can obtain:

  • Microcall Installation / Implementation Assistance
  • Microcall Web Training (free of charge)
  • System Configuration Assistance (Microcall can be configured to run automatically)
  • Guidance with implementing any Microcall feature and report generation
  • Trouble-Shooting
  • Answering any questions and more!